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FAQ
Technical Documentation (COA/TDS)
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Pre-purchase: Technical Data Sheets (TDS) are available for your review.
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Post-purchase: Certificates of Analysis (COA) with specific test data will be provided upon order confirmation.
Quotation Process
To ensure efficient processing, please submit your requirements via the Inquiry Form on our official website. Our sales team will contact you shortly.
Origin of Essential Oils
The country of origin varies by individual essential oil. For specific origin information, please feel free to contact us via email.
Lead Time
Standard shipping lead time is 2–3 working days upon confirmation of payment.
Pricing and Shipping Terms
All quotations are exclusive of taxes and shipping costs.
Shipping is arranged on a Freight Collect basis, with shipping costs payable by the buyer upon delivery.
Shipping is arranged on a Freight Collect basis, with shipping costs payable by the buyer upon delivery.
Minimum Order Quantity (MOQ)
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Essential Oils: Minimum 30ml or 50ml per item.
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Aroma Chemicals: Minimum 1kg per item.
Sample Availability
Due to internal cost controls and company policy, we are currently unable to provide complimentary samples. We appreciate your understanding. However, we are pleased to provide detailed technical data for your evaluation and look forward to future collaboration.